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Staff console
Administrative workspace — manage the records learners see in their portal

Student support

Review student tickets, keep conversations in one place and move each issue from open to resolved.

4 tickets

Open

1

awaiting first response

In progress

1

being handled by staff

Urgent tickets

1

need priority attention

Resolved

1

ready for closure

TicketStudentSubjectCategoryPriorityStatusUpdated
TKT-2026-0018Chipo Mwansa
QG26-100482		Unable to submit CSC101 assignmentLMS
high
Open
2026-08-06
TKT-2026-0017Tafara Moyo
QG26-100483		Fee payment not reflectedFinance
urgent
In progress
2026-08-06
TKT-2026-0016Naledi Dube
QG25-100211		Cannot find a required courseRegistration
medium
Resolved
2026-08-04
TKT-2026-0015Bwalya Kasonde
QG26-100510		Timetable room conflictTimetable
low
Closed
2026-07-31